Knowledge Base
Knowledge Base
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Services Portal

The SoftwareOne Services Portal (SSP) is available at https://portal.softwareone.cloud

  • We support Single Sign On through Microsoft or Google, there’s no need to register, simply choose your provider and login.

  • If you prefer to use a Username and Password, with MFA, with us, then choose Register and follow the activation process.

  • We also support Enterprise Federation; contact us for more information on setting that up.


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The SSP provides a single point of access to your SoftwareOne Services.

You can:

  1. Raise requests, support tickets and billing queries.

  2. View service reports.

  3. View service documentation, including your Operations Definition.

  4. Access specialist tooling such as Cloud Cost Control for Cost Optimization & other tools such as our enterprise grade Backup & Monitoring portals.

You will be given access to the portal during your Service Onboarding.

If you have any difficulties with the SSP you can raise a support query using any of the normal methods

This section includes the following topics: