This document describes how to download a list of My Company Ticket from the Services Portal.
Prerequisites
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Access to the Service Management Report
Procedure
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Step |
Key Action |
Detail |
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1 |
Login to the Services Portal |
Go to https://portal.softwareone.cloud and login
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2 |
Go to Reports |
Click on the Reports Tile 
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3 |
Open the Service Management Report and go to the Tickets Table |
As shown: 
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4 |
From the Table Options, choose Export Data..
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Hover the mouse over the top right hand side of the Tickets Table to reveal the Table Options, as shown below. Click on the”…” 
Choose Export data, as shown: 
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Choose “Data with current layout” and Export |
As shown: 
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The Ticket table will be exported as CSV to your default downloads folder |
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