How to.. Add your email address to EntraID
When using Microsoft Single Sign on your EntraID system must return your email address for a successful login to the Services Portal.
The Services Portal might also request a verification of the email address that is returned.
The email field must be completed with a valid email address, in the field shown below.
This document describes how your EntraID administrator can ensure your email address is available in and, if not, how to add it.
Pre-requisistes
Contributor rights to your EntraID
Step | Key Action | Detail |
1 | Find your user account in EntraID | Sign in to portal.azure.com Search for EntraID  Go to Manage Users  |
2 | Open the Properties of the user | Select the user, go to Properties and check the ‘Email’ field.  The email field must show a valid email address. |
3 | Enter the email address of the user | From the User page, select Edit Properties Go to Contact information and complete the email field  |
Your email address will then be shared when you authenticate to the Services Portal and your login will complete succesfully. If you continue to have problems please contact us | ||
If your email address does not align with your User Principal Name the Services Portal will ask you to verify your email by sending an email to the address defined.
Further Information
Microsoft Supporting information on managing users in EntraID