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How to.. Add your email address to EntraID

When using Microsoft Single Sign on your EntraID system must return your email address for a successful login to the Services Portal.

The Services Portal might also request a verification of the email address that is returned.

The email field must be completed with a valid email address, in the field shown below.

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This document describes how your EntraID administrator can ensure your email address is available in and, if not, how to add it.

Pre-requisistes

  • Contributor rights to your EntraID

Step

Key Action

Detail

1

Find your user account in EntraID

Sign in to portal.azure.com

Search for EntraID

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Go to Manage Users

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2

Open the Properties of the user

Select the user, go to Properties and check the ‘Email’ field.

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The email field must show a valid email address.

3

Enter the email address of the user

From the User page, select Edit Properties

Go to Contact information and complete the email field

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Your email address will then be shared when you authenticate to the Services Portal and your login will complete succesfully.

If you continue to have problems please contact us

If your email address does not align with your User Principal Name the Services Portal will ask you to verify your email by sending an email to the address defined.

Further Information

Microsoft Supporting information on managing users in EntraID

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