Backup and Recovery Services
Breadcrumbs

Commvault Cloud pre-requirements

Portal

Your Backup management portal is available at https://login.metallic.io/

To access the portal please raise a request to SoftwareONE’s Service Management team.

Network exclusions


Source

Destination

Port

Notes

Agent location

Commvault Cloud Gateway host

8400 and 8403

TCP

VMware vSphere vCenter

web communication

443

If vCenter is configured to use non-default ports, the non-default ports must also be opened.

VMware vSphere ESX host

web communication

443 and 902

TCP

NAS Device

Commvault Cloud Gateway host

443, 902, 8400, 8403 and 10000


Agent location

*.blob.core.windows.net
login.microsoftonline.com
api.mcss.metallic.io
*.metallic.io

443


Antivirus exclusions

Type

Value

Notes

Path

Metallic_installation_directory\Metallic\Contentstore. For example, add C:\Program Files\Metallic\ContentStore.


Processes

  • all processes within location of installation


Services

  • all services within location of installation