About SoftwareOne CSP Services

This user guide is intended for customers of SoftwareOne CSP Services. Here you will find important information about the technical support that SoftwareOne provides to its Microsoft CSP customers.

Microsoft CSP

Learn about the Microsoft Cloud Solution Provider (CSP) Agreement.

The Microsoft CSP Agreement is designed to provide businesses with easy access to Microsoft's cloud services, such as Microsoft 365, Dynamics 365, and Azure, through certified partners.

Working with a CSP provider like SoftwareOne offers numerous benefits and ensures a smooth onboarding process. Here are some of the benefits:

Tailored Solutions - SoftwareOne can bundle Microsoft cloud services with additional offerings and services, creating customized solutions that meet specific business needTechnical Support for CSP Customers s.
Expert Support - Gain access to dedicated support from SoftwareOne's experts, who can help with everything from initial setup to ongoing management and technical issues.
Simplified Billing - Enjoy the convenience of monthly billing and invoicing, making it easier to manage budgets and expenses.
Strategic Guidance - SoftwareOne provides strategic guidance to help businesses optimize their use of Microsoft cloud services, ensuring they get the most value from their investment.
Scalability and Flexibility - Easily scale services up or down based on business needs, with the flexibility to adapt to changing requirements.

With SoftwareOne CSP Services customers can buy Azure, Modern Work, Security and Business applications licenses. SoftwareOne will take care of provisioning, billing, and also provides technical support for Microsoft products.

This user guide is intended to help customers get technical support for the products they buy through the CSP program.

CSP license transactions are handled through the SoftwareOne Marketplace platform. For more information about SoftwareOne Marketplace please visit the Marketplace Knowledgebase.