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Exclusions

All other work or services not specified is excluded, including but not limited to:

  • Operational Management of Service modules

  • Service Management and Onboarding/Offboarding activities where this Service Catalog stipulates an activity will take a specific number of hours, performing any work outside of these hours.

  • Removing SoftwareOne’s Administrative Access to Customer Cloud Accounts on the expiry or termination of the Services Contract.

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